Troubleshoot your resume and fix it up with our advice that is sure to land you your next gig!
IT Support professionals troubleshoot and fix computer problems for both individuals and companies alike. They offer advice and solve technical issues.
Your summary is a few sentences at the top of the resume that states who you are, what you do, and what you want next. This is meant to be brief and concise; you want to offer an overview of your candidacy for the position.
Example: 10 years experience developing software and solving technical issues for companies and individuals alike. Excellent customer-service skills with vast knowledge in computer languages and programming.
See our list of over 350 action verbs to find more.
Tip: Start each bullet point with a verb -- this packs a punch! But be sure to not repeat the same verb too many times -- variety is the spice of life.
IT Support professionals require a mix of hard and soft skills. Hard skills include programming languages, while soft skills include communication and customer-service. List both on your resume to show that you are a well-rounded candidate.
Tip: Be sure to name the programming languages in which you are fluent: Python, Java, CSS.
IT Support persons do not require a degree, although some companies may prefer one. This is especially true for computer network support specialists, and those working for large software companies.
Tip: Certificates can boost your resume and impress employers. They help you to stand out and show that your skills have been endorsed by a third-party.
Below are a few examples of certificates for IT professionals:
Requirements for licensure vary by state but generally involve the following:
Job Outlook
The job outlook for IT Support is growing at 8% per year, which is considered to be much faster than average. In 2019 there were 882,300 jobs available.
Average Salary
IT Support persons make $54,760 per year on average. However, salaries could be as high as $106,420 depending on experience, certifications, and location.
Top Paying Salaries by State
Search for IT Support Jobs
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