Office Manager Resume Example

Spice up your resume with our advice for Office Managers.

Katerina Frye
Written by Katerina Frye • Last updated on Mar 16, 2021
Office Manager Resume Example
Finish this resume example
in less than 10 minutes.
Office Manager
Complete your resume in a few minutes by customizing this example

Our resumes have been proven to work.

Beautiful resume templates to land your dream job

Office Managers

Office Managers oversee the daily tasks of an office. They manage employees, oversee payroll, and assist customers. 

How to Write a Summary for an Office Manager

  1. Mention your previous experience. Do you have any clerical experience? What industries have you worked in?
  2. Describe your greatest strength. Are you organized to a T? Are you a strong communicator?
  3. Quantify your experience. How many employees have you managed? How big is the budget that you oversee?

How to List Your Work Experience as an Office Manager

  1. Use reverse chronological format. List your most recent jobs first, as this shows managers how you’ve gained experience in the industry. 
  2. Use action verbs related to being an Office Manager. Verbs are critical to demonstrating what you can do for the company. Review the following list for some powerful examples.
  • Collected
  • Conducted 
  • Created 
  • Developed 
  • Ensured 
  • Handled 
  • Managed
  • Oversaw 
  • Performed 
  • Prepared 
  • Scheduled 
  • Updated

See our list of over 350 action verbs to find more.

Senior Level Work Experience as an Office Manager

  • Greeted and checked in patients in a friendly manner
  • Collected co-payments and verified insurance coverage
  • Scheduled and confirmed patient appointments via telephone
  • Prepared new patient charts neatly and accurately
  • Responded to patient billing and financial inquiries, and directed patients to appropriate departments, as necessary
  • Collected and posted payments and recorded receipts
  • Balanced nightly deposits and completed credit card processing
  • Executed patient consults to ensure patients understood Doctor prescribed treatment plans
  • Conducted patient chart audits and consults according to company policies
  • Entered and updated patient treatment plans at the direction of the treating Doctor using the company operational system
  • Followed-up with patients during subsequent visits to schedule open treatment
  • Worked with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan
  • Developed and implemented new procedures that improved the quality and quantity of work processed by 15%
  • Oversaw payroll for 45 employees
  • Handled customer complaints in a sympathetic and efficient manner 

Junior Level Work Experience as an Office Manager

  • Provided administrative support to the General Manager
  • Oversaw payroll for 25 employees
  • Managed inventory totalling $12,000 a month 
  • Ensured that office administrative assistants are performing their duties
  • Ensured all personnel data and contracts are correct and up to date in Synergy
  • Created weekly schedules for 14 employees
  • Oversaw all front office operations in the absence of the Assistant General Manager
  • Resolved customer complaints and concerns by conducting thorough research of the situation and determining the most effective solutions
  • Assisted in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts
  • Opened and closed the office every day 
  • Responded to customer emails in a professional and prompt manner
  • Performed voids, corrections on payments, and refunds
  • Ensured that all staff followed proper customer service etiquette
  • Updated and maintained records of all inventory at the facility

How to List Your Skills as an Office Manager

Office Managers deal with employees and customers. Therefore, they need solid organization and communication skills. 

  • Organization 
  • Communication 
  • Budgeting 
  • Problem Solving Skills
  • Initiative
  • Leadership
  • Computer Skills

How to List Your Education as an Office Manager

Office Managers require a high school diploma, although most businesses prefer that candidates have a bachelor’s degree. Relevant majors include business administration, human resources management or information management.

Requirements for licensure vary by state but generally involve the following:

  • Education 
  • Previous office and clerical experience  
  • Complete a background check

Certifications are not mandatory, but can enhance your resume. Below are some ideas:

Office Manager Career Overview

Job Outlook

According to the Bureau of Labor Statistics, the job outlook for Administrative Services Managers is growing at 7% per year, which is considered to be faster than average. In 2018 there were 300,200 jobs available.

Average Salary 

According to Indeed, Office Managers make $50,664 per year on average. However, salaries could be as high as $130,883 depending on experience, industry, and location. 

Top Paying Salaries by State

  • $62,737 -- Las Vegas, NV
  • $60,283 -- Atlanta, GA
  • $55,717 -- Denver, CO

Search for Office Manager Jobs

Katerina Frye
With a background in Psychology and Marketing, Katerina devotes her time to understand people, their careers, and their goals to help them succeed. She also has experience in social media, science writing, and fiction. When she isn't writing, she's hitting the gym, playing with her cats, or eating chocolate.
View Author ProfileLinkedin

    Get inspired with more resume examples

    Read our how-to guides on making your resume perfect

    How to Write a Two-Page Resume (with Examples & Tips)

    Don't know whether you should write a one-page or two-page resume? Find out when it is appropriate to write a two-page resume and learn how to write it correctly.

    Read this how-to guide

    How to List References on a Resume in 2024 (with Examples & Tips)

    In this guide, we will cover everything you need to know about including references on a resume, from how to format them to how to know when they should be included at all.

    Read this how-to guide

    How to Describe Work Experience on a Resume in 2024 (Examples & Tips)

    Your work experience is a summary of all your hard work, dedication and achievements over the years. Here's how to do justice to your work history.

    Read this how-to guide

    How to List Accomplishments on a Resume in 2024 (Including Awards & Key Achievements)

    Showcasing your achievements is what can be the cherry on the cake to help you stand out from the crowd as a top performer and really attract employers.

    Read this how-to guide

    More advice that will accelerate your career path

    Best Job Search Websites for Every Industry in 2024

    Follow our favorite job search and placement website for job seekers in healthcare, technology, startups, finance, and college internships.

    Read this career-advice article

    How Long Should A Resume Be in 2024? (With Tips to Fit on One Page)

    Keeping your resume on a single page keeps it focused and straight to the point. But sometimes it might not be easy to fit it all on one page. When should you use two pages versus trying to fit it all on a single page?

    Read this career-advice article

    What is the Difference Between a CV and a Resume in 2024?

    If you’ve done any research into the different types of resumes, you’ve likely heard the term CV before. A CV is a type of document with a much more specific purpose than your standard resume. In this article, we will cover exactly what a CV is, how it differs from a resume, and when to consider using one.

    Read this career-advice article

    How to Explain Employment Gaps on a Resume in 2024

    Your journey to discovering your career path can be full of twists and turns. Sometimes, life circumstances can result in gaps in your work history. In this guide, we will teach you all about how to include and explain gaps in your employment to keep your resume looking and sounding strong!

    Read this career-advice article

    Professional resume templates to help land your next dream job.

    Choose from one of our many resume templates to help you stand out from your competition.